Spend four amazing days with the 124Go team and go from stuck to an “I got this” confidence. Immerse yourself with a high-level group of likeminded salon/spa professionals in an interactive setting, where you’ll tackle everything from leadership and culture to growth strategies and profitability.
Day 1
Creating a Clear and Compelling Vision
Where are you going?
Is there a gap between where you are now and where you want to be?
What are the obstacles in the way, and how do you close the gap?
Brian on Leadership
What is true Servant Leadership?
Creating a Stylist Development Company
Internal Customer vs External Customer
Financial Literacy
What is true Servant Leadership?
Creating a Stylist Development Company
Internal Customer vs External Customer
Day 2
Brian on Leadership
Identifying Team Strengths
Career Pathing
Understanding personalities in the salon/spa
Key Sales Drivers and KPIs
What are the 5 Key Sales Drivers?
Breaking down the Drivers – What are KPIs?
Business numbers vs Money numbers
Culture
What is culture, exactly?
Discovering your Company’s Values.
Putting your values to work.
Working on the Cash Flow
Projecting sales
Day 3
Salon Efficiency Metrics
How many “customers” live in your geographic area?
How many square feet can you support?
How many chairs for the best efficiency?
Marketing
What marketing strategies are you implementing?
What has worked for your business?
Leadership and Communication
Different Leadership Styles
Managing Change
Everything depends on Communication
The Level System
The thinking behind a level System
How many Levels are enough?
What Metrics/KPIs do we track?
Day 4
Coaching to the Level System
How to track your team’s progress
How to hold 1on1s
How to coach your team to G.R.O.W
Working on the Cash Flow
Variable Expenses (Cost of Goods)
The power of your Concierge Team
How to better utilize your staff
Creating a Plan of Action
How to get where you want to be